{"item":{"id":"63eef2c9-f065-4a05-a9f3-e712973146c2","type":"hostels","name":"The Pierre, A Taj Hotel, New York","address":"2 E 61st St, New York, NY 10065, USA","rating":"4.5","image_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=ATCDNfVjevR1GTp7YoyKb7yIYeWRN4HEP1Rnm8g_mBCabX4rLCVdzvtMCSFRsfwrrd0ZRA88iIsMapiwLFmbdHBi-HusebJWVOM9rYY-yGCgu_C0iP9IY6EBLqS_1rKAPt-hbFeAypXUWxe7S0toXoJ-CY3oWvcMd3EoYSu5qW-q9ElS6talRO9ooLb2jA4fUR9zsYWUtSDz_Nbw6--RlMxa6q-ClNauuGMIlkP-ggwrbXzOH1KQEVQSfDNRqFmHFQJAfe5Eo0hrXg_6DId-QMXZzfHj4TqaJF7NfVBT9YlfI-Y&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","place_id":"ChIJBxesOvBYwokR519Koj1ulDY"},"place":{"name":"The Pierre, A Taj Hotel, New York","address":"2 E 61st St, New York, NY 10065, USA","phone":"(212) 838-8000","rating":4.5,"ratings_total":1880,"price_level":null,"website":"https:\/\/www.thepierreny.com\/?utm_source=google&utm_medium=organic&utm_campaign=local-listing","google_maps_url":"https:\/\/maps.google.com\/?cid=3932889585596129255","opening_hours":[],"photo_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=Ab43m-tYsFAHxWdF1OnqBP-bq4WDvtV7Svb9swqEZ1BJ1frnKkmLAo7ID01GwyZVO_eaTKox1P90j6Xyve3ZpPR9AdcMaHO5Op0001KhvfMSSlIMYFJVTa4PDk78-Z9aTiWQ6iRMm63F_d_mqB-jLHQZ5JThcc4472H8cDzll7Slc7QocT9BNy3SnXbXSGuTJVlRcr5o2UllhKZDr-z5Ej7WRttevGTgcNBYCQsyYFC2GtkHdtZ2H9SStcMh9_Oh6CnIcvuAGUXxLaqWavrMhND9SQ4rhVnpFadmv7i_eg5cW8c&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","types":["establishment","lodging","point_of_interest"],"reviews":[{"author":"Badi Kay","text":"I have to say, for the price you pay, the standard should be much higher. Let\u2019s start with the positives: beautiful location, amazing staff, particularly the staff working in the elevators and the doorman and the restaurant staff. Everyone else seemed to forget they are working in hospitality for some reason. The rooms are okay but my main issue was that the AC was note working. In a luxury hotel, you can\u2019t find working AC? Isn\u2019t that absurd? It was 75 degrees in our room and the vent was releasing room temp air. Additionally, the food is disgusting. No wonder the restaurant is empty multiple times. You\u2019re better off going to all the nice restaurants near by which will be cheaper and more appealing. Please do better and renovate if you need to. Rooms should have working AC\u2019s","rating":2,"time_description":"2 months ago"},{"author":"Julia Shevchuk","text":"I had a very unpleasant experience at this hotel.\n\nYesterday (03\/05\/26) around 7 AM, I arrived to provide makeup and hair services for a client who was staying at the hotel. When I came to the elevator area, I approached the staff member standing there and explained that I was a makeup artist coming to a specific room number, and I also gave him my name. He asked me to repeat the information, which I did.\n\nHe then called the room, but no one answered. I double-checked the room number and told him again. At that point, he became visibly irritated and said that if I wanted to go to a specific room, I should provide the correct number. I was very surprised because I had already told him the room number twice, and he had asked me to repeat it himself.\n\nHe continued to argue with me, and I asked if I could speak with someone else. He told me to go to the reception desk. When I went there, the staff were very kind, professional, and helpful. The woman working near the elevators was also very friendly.\n\nHowever, the first staff member who spoke to me so rudely did not apologize, even when I passed by him later.\n\nThis experience was very upsetting, and I even had tears in my eyes. I believe that a five-star hotel should treat both guests and their visitors with professionalism and respect. This was the first time in my life that I experienced such an attitude at a hotel.","rating":1,"time_description":"2 months ago"}]},"attached":false}