{"item":{"id":"7560b943-9399-45a5-8145-e8fb20b9b455","type":"hostels","name":"Pendry Manhattan West","address":"438 W 33rd St, New York, NY 10001, \u00c9tats-Unis","rating":"4.8","image_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=ATCDNfU_pIXqnNccXXltt6metw3ySs7pnYG3uY1P1FIwXkFLsf8_LwBLHiSfaHOlgC3aSMgHAqznwDktJIYw9626GGqZ1E7X7C049zIULbXCMKiESeHLWgWb1L52xTv0fRj-osY0FQD7egIkJVetCzKJywqVNRIaBrOLXbDv9M3XghItMDExpcLeBfdCsOsoDO3ZaQg9UBrnui7ape1Gk8CGN-HpG3djnQHttgHls0EktwRZV4xDZiibWlvKp3PN_1IoLKpaPDaz9YY_VvJIf720m7rUTtDzT9HsoG4tyFaVZuOrFA&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","place_id":"ChIJx2VWm9hZwokRw1uQ1viF7Dw"},"place":{"name":"Pendry Manhattan West","address":"438 W 33rd St, New York, NY 10001, USA","phone":"(212) 933-7000","rating":4.7,"ratings_total":250,"price_level":null,"website":"https:\/\/www.pendry.com\/manhattan-west\/?utm_source=google&utm_medium=organic&utm_campaign=google_business_profile&utm_content=website_button","google_maps_url":"https:\/\/maps.google.com\/?cid=4390031040577559491","opening_hours":["Monday: Open 24 hours","Tuesday: Open 24 hours","Wednesday: Open 24 hours","Thursday: Open 24 hours","Friday: Open 24 hours","Saturday: Open 24 hours","Sunday: Open 24 hours"],"photo_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=AVoNoXRkSSmXVhk31ikeMWnOxnVdmtbEH6jC8Q6ArYcxpgG-Bi8ETJRFvuU-kl03HjP-lNOUkdCxPyRrIAy7fcYHwlobbbhFfdlWeD4uHiRcamfJT1Vy4ICXBNH0mXWqHFoIvuYwYOfjPOmc_H_xXhVG7fk1j4cEnJnA9IY-8h98ReiMoz7Kn4hXklHisWgGCgfwr72aW1ESwhy2BTucy7wBNjl-06-2pksLN3MILhIEzXuCxqqXGQQKxcaaqiEvAlx3Ak1qTtuQb3qkSPMfvmnRvUXzPiFKHNgsX2Vo7SBFZ_r8XlFIFlrPkxK4I1lCp1kwmZl94kQgDIQh5SwsKzwouIR7oTQYQel16vNr1syP6kO60jK9W8-FOGFoxTYHkXVDoQQNaJM-mnQlyMkkCRqHahYWlYAxFvwgSs7ag705L6aFhh-K&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","types":["establishment","lodging","point_of_interest"],"reviews":[{"author":"Rod Yancy","text":"The average bureaucracy has more warmth than this hotel.\n\nWhen a booking error led to an extra night on our reservation, even though we notified them within 24 hours, and even though we notified them over a month before our reservation, they won't allow a modification without penalty. That's bad enough.......\n\nThe worst part: I made the grave mistake of believing \"one-time courtesy\" meant an actual courtesy. Instead, it turned out to be hospitality's version of a mugging:\n\n\"We're happy to help you shorten your stay...for the price of another night's stay.\" It takes a rare kind of creativity to market a penalty as a favor. I'm drowning and they throw a life raft with an invoice attached.\n\nThis hotel loves to speak in the soothing language of \"guest experience\" until a human situation appears. Then suddenly you're no longer a guest\u2014you're a line item trapped a policy that outranks common sense, reason, and basic goodwill. Especially for a \"five-star\" hotel. They are prone to one-star judgment, so that'll be the review.","rating":1,"time_description":"a month ago"},{"author":"Meghan Smith","text":"I had the most incredible stay at the Pendry Manhattan for my birthday weekend, and I truly cannot recommend it enough.\n\nFrom the moment I arrived, the team went out of their way to make the entire experience feel special. Every interaction felt warm, thoughtful, and genuinely personalized, which set the tone for the whole weekend. They even surprised me with a sweet birthday touch in my room, which was such an unexpected and meaningful detail.\n\nWhat really stood out was how attentive they were to the fact that I was in town running a half marathon. They went above and beyond to make sure I felt prepared and taken care of, which meant so much during a busy and exciting weekend.\n\nThe hotel itself is absolutely gorgeous, with a clean, elevated design that still feels comfortable and welcoming. And the location could not be better, making it easy to get anywhere while still feeling like a relaxing escape.\n\nIt\u2019s rare to find a place that combines beautiful design, an unbeatable location, and such exceptional, thoughtful service. This stay truly made my birthday weekend unforgettable, and I\u2019m already looking forward to coming back.","rating":5,"time_description":"5 months ago"}]},"attached":false}