{"item":{"id":"8a0d9e4d-4d20-4058-bfe0-e31df829c311","type":"hostels","name":"Equinox Hotel New York","address":"33 Hudson Yards, New York, NY 10001, USA","rating":"4.4","image_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=ATCDNfWg08Ik8GUhy96ZwqW4GEiU57DBUI_TqnpfxkrPugZwWg9eKIzZ5lKeJDwQF3dq8z-xrHrPmH2teQoFRVU32zAMgDoawZtZIHzigcoeqGT5AMMayJVX6kBpo6PUEXWAdfrvdmeGcLM0RXtE8FAeDwNblnytPsJDNjidVRNACI7A2zEeH9hDdEPoMkKTndcLaeA4iZ0OF2kcKdc3kVqu1Oy1o9bW5E0SseOlHwlfK4dFJ-CTsdyKmRxIkTvSTaHycj08CFGIhFRmWCXOw87IMDnOjms6YEsUN_F890LTPwhcNA&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","place_id":"ChIJf-JE3ehZwokRXgoRYPxLMhA"},"place":{"name":"Equinox Hotel New York","address":"33 Hudson Yards, New York, NY 10001, USA","phone":"(212) 812-9200","rating":4.4,"ratings_total":705,"price_level":null,"website":"https:\/\/equinox-hotels.com\/nyc\/?utm_source=local-listings&utm_medium=organic&utm_campaign=local-listings","google_maps_url":"https:\/\/maps.google.com\/?cid=1167078800757951070","opening_hours":[],"photo_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=AaVGc3mItijQ0HwmZVbUc204q0EqBV6uDoiFEyxPhcAR0eKpErrG2zBRNU2miFrnQiDga1MhNkR5W0Fvi0fX_wSLdknOPRLqnRjbZr65ApjBGu92bB23kDdTFAIVG3eujcNH1YzFB6HhmWwkazUcaF5EruKXxQhDPQb7Ditf-_Loo_A41DIuHCsXAnLMddDmKu5zKe5SJqS4jCCxlM0-7I_mHL0It4MNXGSqKf3Y3zi1eNpkncNgmsMNMDVh0tuQbHCY2jmWu3qDRZ60T7yfsleiifL-DAyGDqVvUg-fBslD-H6d3uLuaztzIQS2XYsICUfN3sPdc72bYPdfKs28mShxQsxOjxRkiOwtrwPjqmjxfv8cqGd7pB06TpJ1DELVvfE7xhebGS0LAdcXbVbxB7Wybh-_L90kxvVOVJIYHTtkGXmnNw&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","types":["establishment","lodging","point_of_interest","spa"],"reviews":[{"author":"Angelina Matamoros","text":"The hotel is visually beautiful, well located, and the concept overall feels premium. The staff is generally polite, and access to the Equinox gym is a nice bonus.\n\nThat said, for a 5-star hotel, several things seriously downgraded my experience.\n\nFirst, upon check-in, there were visible stains on the bedsheets. This is simply unacceptable for a hotel of this level. Cleanliness should not be negotiable at this price point.\n\nSecond, and even more disappointing, was the checkout experience today, January 27, around 12:00 PM. There were multiple staff members at the front desk, yet no assistance with luggage was offered at all. I was told to bring the bags downstairs myself directly, no one stepped in to help, no bell service, nothing.\n\nFor context: when we checked in, my husband carried the bags. When checking out, I ended up carrying both my own luggage and my husband\u2019s luggage. For a 5-star hotel, this is honestly shocking. Offering help with luggage is basic hospitality, not an extra favor.\n\nOverall, the hotel has potential and a beautiful concept, but service consistency and attention to detail are lacking, which makes it difficult to justify the 5-star status.","rating":2,"time_description":"4 months ago"},{"author":"Landon","text":"I had a great overall experience at this Equinox hotel and gym location. The hotel room was absolutely stunning - beautifully designed with great smart features. The shower was also excellent, and I appreciated the great selection of supplements available to purchase.\n\nThe gym itself is nice - clean, well equipped, and premium feeling. However, I was very disappointed with the outdoor saunas, as they didn\u2019t get warm at all during my visit. I rely on sauna use as an important part of my post workout recovery, so this was a significant letdown.\n\nOverall, it\u2019s a beautiful, high-end facility, and I hope the sauna issue can be addressed to match the otherwise great experience!","rating":4,"time_description":"3 months ago"}]},"attached":false}