{"item":{"id":"ee40cdd1-7367-48a7-aff6-680b00480069","type":"hostels","name":"Shanghai Jianyeli Capella Hotel","address":"China, Shang Hai Shi, Xu Hui Qu, \u5efa\u56fd\u897f\u8def480\u53f7 \u90ae\u653f\u7f16\u7801: 200031","rating":"4.7","image_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=AU_ZVEEZWGgbVJcAZQALmKWQMp7gsdUb_BVYe3sB0CraeOHS2EBt3J3TM-4lZ1PJnuLA0qhsqu5ynVT_KlzHRjTfjgoRRBzIg58t2sux19axRQYgT3fcOAf7zrmB7vPCdV0Wd8ze_5MIOPIgnwozLuT13nBhM96z3eH0kjmXEraBnhUPU78kp-B4baoeHhJ---Z-2BPaTNzQWa7uavpOkdbjEMBuWL2u6fQe9E7TSQFX94riuBqwzZ3OqqHBYsSebJ1MLEwnCMlvcbafmPq2FeCTHt6CunooqgMWJ1jZlW3YnAeCNB6PqINgmUyK388oOApf3sX-2ayH8JYSkQlPGhQB9MGu5VhyeSSGkgX46GrGrVyimAwc9wBbMbbRYj5vZLvBeXxRKTk6U6wErUiWHlX-nXmLzswqDd5ZD3awTK7s6gq3vA&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","place_id":"ChIJUV7OWLF6sjURieArgbuUlMM"},"place":{"name":"Shanghai Jianyeli Capella Hotel","address":"China, Shang Hai Shi, Xu Hui Qu, \u5efa\u56fd\u897f\u8def480\u53f7 \u90ae\u653f\u7f16\u7801: 200031","phone":"021 5466 6688","rating":4.8,"ratings_total":58,"price_level":null,"website":"https:\/\/capellahotels.com\/en\/capella-shanghai","google_maps_url":"https:\/\/maps.google.com\/?cid=14093052666996056201","opening_hours":[],"photo_url":"https:\/\/maps.googleapis.com\/maps\/api\/place\/photo?maxwidth=800&photo_reference=AWCwydhEBWL_sNti6epuuoEYhveRF6TDa5LLsykrsCmgIPKtpNVYpaXYBQMTsBnqSnnVXjjN-Qi_Rsb-d23kTg7C02JpV5oVbvvY8vBRH6fpQzyi-BKHnHOmFDSdVSXsJBD3jkrv8uxP32c_2QhBY4shD4kzdcZfW0WdXZqmgn17fqdjTwUZgo6BuZ4yDLl6tuTDcPHxkMZL0mY_1XVUQHFm3oco0YajMyaB0yd8nwxlp1RTg-imSdEsajFBOhp6IwWEX8ZV2ORlj2KyCuC5DloMF26SJsGghkFNeD_HDLoPJMznqHVcZc4V3qh3lTdLMSbfavt4hknDtUexujrL18503BeCd6IzpwNCwutMgEJ9FyySfPljZKfeCsaZpXgU3iW4_9ZUemhFTwUFYEBXXRPgpODlSHYvEBv9jy3QI-pQz6s7Zg&key=AIzaSyAExvn1ZhEMX9qHAZxKD1_q7ymxnBVjLsY","types":["establishment","lodging","point_of_interest"],"reviews":[{"author":"Alia","text":"I came to Capella Shanghai with very high expectations, especially after it was ranked among the best hotels in the world.\n\nThe property itself is quite unique \u2014 there are no traditional rooms, only private townhouses.\n\nThe location is also quite far from the main city areas, which made getting around less convenient than expected.\n\nOn the positive side, the overall atmosphere is very cozy, intimate, and beautifully designed \u2014 it feels more like a private residence than a hotel.\n\nThat said, the hotel overall felt quite dull. There isn\u2019t much to do, see, or even eat on the property, which made the stay feel a bit limited.\n\nThe spa was alright, but not amazing \u2014 again, not quite what you\u2019d expect from a hotel of this caliber.\n\nThere were also several disappointments. The room service food was genuinely awful, which is surprising for a hotel of this level. The lobby seating area only serves tea or the same limited room service menu, so there aren\u2019t many casual dining options within the property.\n\nThe boulangerie is lovely in concept, but by the afternoon it\u2019s completely sold out, making it difficult to actually enjoy unless you go very early. The only other dining option is a very formal French restaurant, which doesn\u2019t always suit every mood or time of day.\n\nBreakfast was also below average, which was unexpected given the brand\u2019s reputation.\n\nOverall, I was expecting much more from a brand like Capella, often considered one of the leading \u2014 if not the best \u2014 luxury hotel brands in Asia. While the design and ambiance are beautiful, the overall experience didn\u2019t match the level of excellence I was anticipating.","rating":3,"time_description":"3 months ago"},{"author":"Carol","text":"This review is for the excellent hospitality from the folks at Capella. First, they immediately delivered ten bottles to each room when we requested additional water. They carried all of our luggages up the stairs and were very attentive to our dietary restrictions when ordering in-room breakfast. This alone deserved a five star rating.\n\nWhat really stood out was the hotel\u2019s generosity. We booked a non-refundable four night stay for our family, but due to elderly accessibility issues, we ended up switching to a different hotel. Not only did the Capella offer a full refund for our entire stay, they offered additional services such as carrying our luggages and calling a car to our new stay. We offered to pay for one night since we had washed up and used some disposable amenities, but they insisted on a full refund.\n\n5\/5 stars wonderful but short stay overall. Beautiful and luxurious rooms, but do be careful of booking if stairs are an issue. Definitely would come back next time if not traveling with elderly parents.","rating":5,"time_description":"8 months ago"}]},"attached":false}